Support

Tap Continue with Apple, Continue with Google, or Continue with email on the welcome screen. However you come back, it's the same account. Forgotten your password? Tap Forgot? on the email screen and we'll send a reset link.

Open Honey Bun on your iPhone → tap the gear icon to open Settings → scroll to the Account section → tap the (i) beside it → tap Delete account…. The app will ask you to sign in one more time to confirm, then permanently delete your account, every child you own (for everyone who shares it), your preferences, and your AI conversation history. This cannot be undone. Details are on the Delete your account page.

If you can't access the app for some reason, email support@honeybun.family from the address on the account and we'll handle it within 7 days.

Yes — every entry one of you logs appears on the other's device in real time. Each of you signs in with your own account; one of you creates the baby, then invites the other from the app with a connect code.

Honey Bun is free to download and free to track with: every tracker, history, reminders, sharing with other caregivers, family chat, growth charts and MyChart records. Honey Bun Premium is an optional plan that adds the extras: Ask Honey Bun as often as you like, the weekly summary, Alexa, Siri, widgets, the Apple Watch app, the lock-screen Live Activity, Rhythm and more to collect in Rewards.

One plan covers the whole family and every caregiver you share with. A long logging streak also unlocks some of those features without paying.

Premium is bought in the Honey Bun iPhone app. Open Settings, then Honey Bun Premium. The app shows the price before you buy. It can't be bought on this website.

The baby's owner or a co-parent with full access can subscribe. Sitters, grandparents and other caregivers are covered by the parents' plan and are never asked to pay.

Every new family gets 14 days of Honey Bun Premium free, starting when the first baby is added. It needs no card, it ends by itself and it never turns into a charge.

Nothing you logged is deleted and tracking stays free. Only the Premium extras stop. Ask Honey Bun, and @honeybun in family chat, then answer a few free questions per family. Past answers stay readable and family chat keeps working for everyone.

In the iPhone app, open Settings, then Honey Bun Premium, then Manage. Or open your iPhone's Settings, tap your name, then Subscriptions. After you cancel, Premium stays until the end of the time you already paid for.

Apple runs the billing, so refunds are asked for at reportaproblem.apple.com. We can't cancel or refund a plan for you. The full terms are on the Terms page.

On the iPhone that bought it, open Settings, then Honey Bun Premium, and tap Restore purchases. A plan belongs to the Honey Bun account that bought it, so check you are signed in to that account.

See the Alexa page for setup instructions.

Email support@honeybun.family — include what you were trying to do, what happened, and what device you're on. In the iPhone app you can also open Help & feedback in Settings, or shake your phone on any screen: the report goes to the developer, and replies come back in the app.