Honey Bun

Delete Your Account

Last updated: October 2, 2026

You can permanently delete your Honey Bun account at any time. This page explains the two ways to do it, what gets deleted, and what (if anything) we keep.

Option 1 — Delete from inside the app (fastest)

  1. Open Honey Bun on your iPhone.
  2. Tap the gear icon in the top-right corner to open Settings.
  3. Scroll to the Account section and tap the (i) beside it.
  4. Tap Delete account…, then Delete Forever.
  5. Sign in one more time to confirm. Deletion starts at once and finishes within moments.

The web app has no delete button yet; use the iPhone app or email us. If you have a Honey Bun Premium subscription, cancel it with Apple first: deleting your account does not cancel it.

Option 2 — Email us (for users who can't access the app)

If you've uninstalled the app, lost access to your sign-in provider, or otherwise can't reach the in-app delete button, email us from the address on your account:

support@honeybun.family

We'll confirm receipt within 2 business days and complete the deletion within 7 days. We may ask one verification question (e.g. roughly when you signed up, or your baby's name as you saved it) to make sure the request is coming from the account holder.

What gets deleted

All of the following is permanently removed from our systems and cannot be recovered:

  • Your account record and your Pliske ID profile (email, name, photo, handle, and the user identifier we received from Apple or Google). Your Honey Bun sign-in is a Pliske ID shared with the developer's other apps, so your account in those apps is deleted too.
  • Every child you own, with the child's name, birth date and settings, for every caregiver on that child.
  • Everything logged for those children: feeds, diapers, sleep, medicine, weight, baths, play, notes and milestones.
  • Those children's family chat, including photos and videos, and the sitter schedule.
  • Anything brought in from MyChart, and the MyChart connection.
  • Your AI assistant conversation history and the weekly summaries.
  • Your Rewards, your settings, and your trial or subscription status in Honey Bun.
  • Your device push tokens (so you stop receiving notifications immediately).
  • Any Alexa account-linking records on our side.
  • Your Help & feedback conversations and their screenshots.

What stays

  • Entries, chat messages, photos and videos you added to a child that someone else owns stay in that child's record, with your name removed. They go when that child's owner deletes them or their account.
  • Questions you asked Ask Honey Bun about a child someone else owns stay stored with that child, readable by no one else, until its owner deletes the child or their account.
  • If you ever subscribed, a record linking your former account's identifier to Apple's identifier for the purchase.
  • Whatever Amazon holds on its side if you linked Alexa; unlink the skill in the Alexa app to remove it.

What may be retained briefly

A small set of items lives outside our direct control and follows the third-party retention windows we agreed to in our privacy policy:

  • AI assistant history. If you used the AI assistant, the messages and answers you exchanged were sent to Anthropic (Claude) for processing, and are retained on Anthropic's side according to its privacy policy. They are not used to train models. To request earlier deletion on Anthropic's side, contact Anthropic directly using the contact info on its privacy policy. Messages sent before September 23, 2026, when the assistant ran on OpenAI, follow OpenAI's policy the same way.
  • Crash diagnostics. If your installation of the app crashed before your deletion request, Firebase Crashlytics may retain a stack-trace report (no care log contents) for up to 90 days as part of standard crash-analytics retention.
  • Backup snapshots. Our database provider (Google Firebase) creates rolling daily backups for disaster recovery. Your data is purged from backups as those snapshots age out — typically within 30 days. We do not access backups except in the event of a data-loss incident.

Apart from the items under "What stays" above, we do not retain anything else after a deletion completes.

Questions

Email support@honeybun.family. The full privacy policy is at /privacy.